Privacy Policy of Real Academy
Welcome to Real Academy (“we”, “our”, or “us”). We appreciate your trust in us to handle your personal information responsibly. This Privacy Policy outlines our commitment to your privacy and describes in detail how we collect, use, share, and protect your information. By accessing our website (https://www.realacademy.org.in/) and utilizing our services, you acknowledge and agree to the practices described in this policy.
Information We Collect
We collect a variety of information to provide and enhance our services:
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Personal Information: When you make a purchase, create an account, or subscribe to our newsletter, we may collect your name, email address, postal address, phone number, and payment details.
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Usage Data: We automatically collect information about your interactions with our website, including the pages you visit, the products you view, and the links you click. This data helps us understand how users navigate our site, enabling us to improve its structure and content.
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Device and Browser Information: We gather information about the device and browser you use to access our website, including your IP address, device type, operating system, and browser version. This information helps us optimize our site for different devices and troubleshoot technical issues.
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Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to enhance your browsing experience and personalize content. Cookies are small text files stored on your device that record your preferences and activities on our site.
How We Use Your Information
We use the collected information for the following purposes:
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Service Delivery: We use your personal information to process orders, deliver digital products, and provide customer support. This enables us to fulfill our contractual obligations to you.
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Personalization: We analyze your usage data and preferences to personalize your experience on our website. This includes recommending products tailored to your interests and displaying relevant content.
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Communication: We may send you emails about our products, promotions, and updates. You can opt out of these communications at any time by following the instructions in the emails or by contacting us directly.
Information Sharing
We respect your privacy and do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information with:
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Service Providers: We engage trusted third-party service providers to assist us in delivering our services. These providers may have access to your personal information to perform specific tasks, such as payment processing and email communications.
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Legal Compliance: We may disclose your information when required by law, regulation, or legal process to protect our rights, or to comply with a judicial proceeding, court order, or legal request served on our website.
Data Security
We employ advanced security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure socket layer (SSL) encryption, firewalls, and regular security audits. Despite our efforts, no online platform can guarantee absolute security. However, we continuously strive to enhance our security protocols to safeguard your data.
Your Rights
You have certain rights regarding your personal information, including:
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Access: You can request access to the personal information we hold about you. Upon verification, we will provide you with a copy of this information.
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Rectification: You can update or correct your personal information if it is inaccurate or incomplete. You can do this by logging into your account or by contacting our customer support team.
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Erasure: You can request the deletion of your personal information under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected, and there are no legal grounds for us to retain it.
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Objection: You can object to the processing of your personal information for specific purposes, such as direct marketing. We will cease processing your data for these purposes upon receiving your objection.
To exercise your rights or inquire about them, please contact us at realeducationsdesk@gmail.com.
Changes to this Privacy Policy
We reserve the right to update this Privacy Policy to reflect changes in our practices and legal requirements. We will notify you of any material changes by posting the updated policy on our website along with its effective date.
Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us at:
Real Academy
Email: realeducationsdesk@gmail.com
Address: H.O. 4th floor, Patkar Plaza, Bajiprabhu Chowk, Near Railway Station, Dombivli East 421201
Thank you for taking the time to read our Privacy Policy. Your privacy and security are of utmost importance to us, and we are dedicated to protecting your personal information while providing you with an exceptional online experience at Real Academy.